Privacy Policy

Privacy Policy

This policy was last updated August 10, 2020.

BEFORE ACCESSING THIS WEB SITE, PLEASE READ THIS PRIVACY POLICY CAREFULLY.  BY ACCESSING THIS SITE, YOU SIGNIFY YOUR AGREEMENT TO THIS PRIVACY POLICY.  IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THIS SITE.  YOU SHOULD REVIEW THIS POSTING OF THE PRIVACY POLICY EACH TIME YOU ACCESS THIS SITE AS THE POLICY MAY CHANCE AT ANY TIME IN OUR SOLE DISCRETION, AND YOUR USE OF THIS SITE AFTER SUCH CHANGE WILL SIGNIFY YOUR ACCEPTANCE OF THE CHANGED TERMS.

Welcome to www.castlecreekbio.com (also referred to as “Site”) owned and operated by Castle Creek Biosciences, Inc. (also referred to as “CCB”, “us,” or “we”). This Privacy Policy is designed to tell you (“You”) about our practices regarding the collection, use, and disclosure of information that You provide or that is collected through this Site. This Privacy Policy does not apply to information collected from You through offline means or from Castle Creek Biosciences websites that do not link to this Policy, with the following exception –  if we merge information collected about You through offline means or from other Castle Creek Biosciences websites with information collected through this Site, then the collection, use and disclosure of such merged information will be governed by the terms of this Privacy Policy for so long as it is so merged.

This Policy is the sole authorized statement of Castle Creek Biosciences’ practices concerning the collection, use and protection of personal information through this Site.

Your Agreement and Consent

By accessing this Site, You agree to the terms of this Privacy Policy and You consent to the collection, use and disclosure of information in accordance with this Policy.

Definition of “Personal Information”

As used in this Privacy Policy, “personal information” means information that identifies You and which is submitted to and/or collected by this Site and maintained by Castle Creek Biosciences in an accessible form.

Information You Provide

We will only collect personal information when it is voluntarily submitted to us via this Site through a form or email.  For example, some areas of this Site ask You to submit personal information in order for You to benefit from the specified features or to participate in a particular activity. On the registration screen for such feature or activity, we clearly label which information is required for registration or participation, and which information is optional and may be given at Your discretion. You may always refuse to provide information to us, but this may lead to our inability to provide You with certain information, products or services or for You to participate in certain activities.

Passive Information Collection

As You navigate through this Site, we may passively collect (that is, gather without Your actively providing the information) certain non-personal information using various technologies and means, such as Internet protocol addresses, cookies, Internet tags, web beacons and navigational data collection. For example, Your Internet browser automatically transmits to this Site some of this unidentifiable information, such as the URL of the website You just came from, the Internet Protocol (IP) address, and the browser version Your computer is currently using. This Site may also collect unidentifiable information from Your computer through cookies, Internet tags, web beacons or other means. Cookies are text files we place in your computer’s browser to store your preferences. You may set Your browser to notify You when a cookie is sent or to refuse cookies altogether, but certain features of this Site might not work without cookies.

Use and Disclosure of Information

We may use information collected through this Site to improve the content of the Site, to customize the Site to Your preferences, to communicate information to You, for our marketing and research purposes, and for any other purpose specified. In addition, we may use and disclose to others non-personal information collected through this Site without any restrictions.

In some instances, we may remove personal identifiers from data and maintain it as non-personal information. We also we may combine non-personal information with personal information. If we do combine any non-personal information with personal information, the combined information will be treated as personal information under this Privacy Policy as long as it is so combined.

We may disclose personal information You provide through this Site to other Castle Creek Biosciences affiliates that agree to treat it in accordance with this Privacy Policy. We also may disclose personal information You provide through this Site to third parties that are not Castle Creek Biosciences affiliates, but only:

  1. to agents, contractors and partners we use to support our business, in which case we will seek to restrict such third parties’ use of such data to the purposes for which it has been provided; provided, however, that Castle Creek Biosciences shall not be responsible for third parties’ unauthorized uses, disclosures or other violations of this Privacy Policy or any other rights of users of this Site; or
  2. to a purchaser or successor entity in connection with the sale, merger, assignment, or other transfer of Castle Creek Biosciences or any of its affiliates, or line of business or product of Castle Creek Biosciences or any of its affiliates, or sale of substantially all of the assets of Castle Creek Biosciences or any of its affiliates; or
  3. to respond to law enforcement requests or where we determine in good faith that disclosure is required by applicable laws, court orders, or government regulations; or
  4. to enforce our Terms of Use; to protect our operations; to protect the rights, privacy, safety or property of Castle Creek Biosciences, You or others; or to permit us to pursue available remedies or limit the damages that we may sustain; or
  5. if You have consented to the disclosure.

Specific areas or pages of this Site may include additional or different provisions relating to the collection, use and disclosure of personal information. In the event of a conflict between such provisions and this Privacy Policy, such specific terms shall govern.

No Third-Party Direct Marketing Use

Castle Creek Biosciences will not sell or otherwise transfer the personal information You provide us at this Site to any third parties for their own direct marketing use unless we have obtained Your explicit consent for Your data to be shared in this manner.

Feedback

Your feedback and comments regarding our company, products and services are valuable to us.  Any information that you submit to us through the online inquiry form located in the “Contact Us” section of the Site or through email is not secure and shall be deemed PROVIDED ON A NON-CONFIDENTIAL BASIS.  We will be free to use, for any purpose whatsoever, any feedback, comments or other information you provide as further set forth in our Terms of Use

Personal Information Protection

We take measures designed to prevent unauthorized intrusion to this Site and the alteration, acquisition or misuse of personal information, however, we will not be responsible for loss, corruption or unauthorized acquisition or misuse of personal information that You provide through this Site or that is stored by us, or for any damages resulting from such loss, corruption or unauthorized acquisition or misuse.

Other Websites

This Site may contain links or references to other websites. Please be aware that we do not control these linked websites and that this Privacy Policy does not apply to those websites. We encourage You to read the privacy policy of every website You visit.

About Children

This Site is not intended for children under the age of 18. We will not knowingly collect personal information through this Site from visitors in this age group. If You are a parent and You become aware that Your child has provided us with information, please contact us as specified below, and we will work with You to address this issue.

Correction and Deletion of Personal Information

To keep personal information that You provide through this Site accurate, current and complete, please contact us info@castlecreekbio.com and we will take appropriate steps to update or correct such information in our possession, or to delete Your personal information from our contact list.

If you request that we delete Your personal information, please note that we may need to retain certain personal information for record-keeping purposes, and there may also be residual personal information that will remain within our databases and other records, which will not be removed therefrom. We are not responsible for removing personal information from the databases of third parties with whom we have already shared Your personal information and shall not be responsible for any damages resulting the loss, corruption or unauthorized acquisition or misuse of such personal information.

Consent to Transfer

The Site is operated in the United States and is intended for U.S. Residents only. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. Additionally, we may transfer your information to jurisdictions located outside of the United States which may not have equivalent laws and rules regarding personal information as the United States or your country of residence. By using this Site or providing us with your information you consent to these transfers.

Changes to this Privacy Policy

Please note that Castle Creek Biosciences reserves the right to revise this Privacy Policy at any time at our sole discretion. Any changes will be effective immediately upon posting to our Site. Therefore, You are urged to review the Privacy Policy each time You access this Site to ensure that You are familiar with the most current version. Use of this Site following such modification constitutes Your agreement to the revised Privacy Policy then in effect.